There has been a lot of conversation this week around whether the guidance is specific enough to enable us to interpret what is required of us as a sector. We believe that the flexibility of the guidance gives pubs an
opportunity to manage their venues in a way that suits them. The support of our member Helplines is there as a safety net to give you as our BII members, the confidence you need to make that happen effectively, giving you time and space you need to focus on delivering an exceptional customer experience.
With the additional news of a relaxation of licensing regulations in the pipeline, we are also hopeful that this will enable you to broaden the useable space in many of your venues and allow you to diversify your offer going forward.
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